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    Learn how the cutting-edge CRM solution helps you forge a path to success in your industry.

    Manufacturing Industry

    Build “Customer-Centered” Business Model

    The manufacturing industry carries high demands on precision and process orchestration. Successful manufacturers proactively anticipate customer needs and prepare well in advance. Modern manufacturing requires a deep understanding of the customer, which necessitates a strong CRM platform. Manufacturers will use advanced CRM solutions to analyze customer data, monitor and predict customer trends, and deliver higher operating efficiencies.

    In the past, manufacturing companies have been in the business of responding to whatever a customer requires. This has evolved into a more proactive approach of developing products that generate high demand. With the digitalization of the modern corporate landscape, effective collaboration across numerous stakeholder groups to support ongoing revenue generation is a base requirement for the business to remain competitive.

    Salesforce CRM Manufacturing Solution

    In the new, social world of production, the customer experience is now as important as it is in any other industry. It is vital to creating positive, lasting relationships with customers. A modern CRM solution will allow customers to become an integral part of the production process. Manufacturers are then able to optimize the business process to tie production to customer demand in real-time, enabling just-in-time delivery and higher manufacturing efficiencies.

    Build “Customer-Centered” Business Model

    • Connected production, packaging and shipping
    • Anticipates demands
    • Optimize business process
    • Maintain customer relationship
    • Standard processing

    A strong CRM solution for manufacturing provides a cohesive solution that directly links production, packaging and shipping to the customer, creating a leaner organization that anticipates customer demand and meets it quickly and efficiently.

    Slipstream CRM solutions for the manufacturing industry will enable:
    • Consolidation and optimization of key operation processes across marketing, sales, service

    • Deep insights into client behavior and preferences, using sophisticated data analysis and artificial intelligence

    • Collaboration with clients across numerous channels.

    • Orchestration between internal team members and partners to deliver high service levels

    • Back- and front-office system integration across internal and external systems

    • Automated workflow and assignment business processes