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    Learn how the world’s #1 CRM solution helps you forge a path to success in your industry.

    Retail Industry

    Implement modern retail strategy

    As customers expect retailers to provide consistent, high-quality service across all channels, retailers must implement new technologies to enable higher levels of service.  However, delivering on these service levels poses significant technology and integration challenges.  Back-office technology must be integrated across channels in order to present a consolidated, accurate view of inventory across stores and distribution centers.  A large number of customers expect to be able to confirm in-store inventory before visiting a retail location, but this requires retail order management systems to be integrated with POS, eCommerce, ERP, and other central retail systems.

    Salesforce CRM Retail Solution

    The omnichannel customer experience is the foundation of any modern retail strategy. Omnicommerce is now prevalent and customers are even beginning to expect the even more demanding omnicustomer. Are customer expectations far ahead of what your retail organization is able to deliver?

    Implement modern retail strategy

    • Marketing and Analysis
    • Business Analysis and Planning
    • Measurement and Reporting
    • Sales
    • Retail Services
    • E-Services
    • Customer Service
    • Field Services
    • Partner network management
    • Employee Relation Management

    Slipstream provides you with CRM solutions that are the central nervous system for your retailing business, enabling the omnichannel, omnicommerce, and omnicustomer levels of customer experience.  Our consultant team has deep industry experience in delivering the technologies required to implement your modern retailing strategy. Our consulting team’s deep industry experience will help you realize custom-tailored, highly efficient technical solutions addressing the above functions.

    Each approach provides a different level of customer experience: