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  • Customers

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    HYTORC

    HYTORC Division Unex Corporation produces hydraulic torque wrench has been 40 years of history, the world's oldest professional manufacturers.

    • Challenges

      • Existing systems could not effectively manage agents and end customers.
      • Difficult to track history quotations.
      • Customer assets were entered manually, which was easy to cause mistakes.
      • The company needed an official place to make public announcement and inform all the employees.
    • Solution

      • Customers are divided into end customers and intermediaries, which are linked with each other.
      • Develop a quotation history search page. Sales team will refer to old quotations first before making new quotations.
      • Manage shipments and automatically generate customer assets after shipping.
      • Develop an announcement bulletin, visible to all employees. Employees’ checking history can be recorded.

       

    • Effects

      • End customers and intermediaries are connected in the system.
      • Now sales people can make the right offer basing on the customer's history quotation, and maintain trusted relationship with old customers.
      • The company can effectively manage the entire project from beginning to the final shipment, and maintain data integrity.
      • Display announcement at system homepage. The company can check from report that if all the employees have viewed the bulletin to ensure important notices have been delivered to all the employees.